Privacy Policy for Solfix Africa

Effective Date: 29/09/2023

Solfix Africa ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This may include your name, contact information (such as email address and phone number), shipping addresses, and payment details when you use our services or make a purchase.
  • Usage Data: We collect data on how you interact with our website, including IP addresses, browser type, pages visited, and other analytical data.
  • Cookies: We use cookies and similar technologies to track your preferences and enhance your user experience. You can manage cookies through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To fulfill orders, process payments, and deliver packages.
  • Customer Support: To respond to your inquiries, requests, and provide customer support.
  • Improvement: To improve our website, services, and user experience.
  • Marketing: To send you promotional materials and updates about our services if you've consented to receive them.

3. Data Sharing

We may share your information with:

  • Service Providers: We may engage third-party service providers to assist with services such as shipping, payment processing, and analytics.
  • Legal Compliance: We may disclose your information to comply with legal obligations or respond to law enforcement requests.

4. Data Security

We take reasonable measures to protect your data from unauthorized access or disclosure.

5. Your Choices

You can:

  • Access and Correct Your Data: You can access and update your personal information through your account settings.
  • Marketing Communications: You can opt out of receiving marketing communications from us.

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will be posted on our website with the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please Contact Us